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2023
Putting customer service at risk: Why and when family ostracism relates to customer-oriented behaviors
Rahaman, H. M. S. (First Author), Kwan, H. K. (Participant Author), Babalola, M. T. (Participant Author) & Chen, H. (Participant Author), 1 Feb 2023, In: International Journal of Hospitality Management. 109Research output: Contribution to journal › Journal
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