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• 2021

  Information Search and Product Returns Across Mobile and Traditional Online Channels

  Zhang, Y. (First Author), Voorhees, C. M. (Participant Author), Lin, C. (Participant Author), Chiang, J. (Participant Author), Hult, G. T. M. (Participant Author) & Calantone, R. J. (Participant Author), 2021, In: Journal of Retailing.

  Research output: Contribution to journal › Journal

  • Return 100%
  • Search 44%
  • Customers 33%
  • Customer 33%
  • Category 33%
  9 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 16
  • Captures
    • Readers: 95
  • Mentions
    • News Mentions: 2

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