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• 2024

  Are humorous frontline employees hotels’ secret weapons? Investigating when and why employee sense of humor promotes service performance

  Liu, X., Wu, L.-Z., Ye, Y. & Kwan, H. K., Apr 2024, In: International Journal of Hospitality Management. 118, p. 103667 10 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Employees 100%
  • Service Industries 100%
  • Performance 100%
  • Hospitality 40%
  • Research 30%
  152 Downloads (Pure)

  

  • Citations
    • Citation Indexes: 4
  • Captures
    • Readers: 79

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• Green knowledge management: A key driver of green technology innovation and sustainable performance in the construction organizations

  Khan, A. N., Mehmood, K. & Kwan, H. K., Jan 2024, In: Journal of Innovation and Knowledge. 9, 1, 12 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Knowledge Management 100%
  • Innovation 100%
  • Technology-Innovation 100%
  • Technological Innovation 55%
  • Enterprise 44%
  274 Downloads (Pure)

  

  • Citations
    • Citation Indexes: 45
  • Captures
    • Readers: 385

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• 2023

  The Nexus Between High-Involvement Work Practices and Employees' Proactive Behavior in Public Service Organizations: A Time-Lagged Moderated-Mediation Model

  Mehmood, K., Iftikhar, Y., Khan, A. N. & Kwan, H., 2023, In: Psychology Research and Behavior Management. 16, p. 1571-1586 16 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Mediation Model 100%
  • Behavior 100%
  • Meditation 33%
  • Research 16%
  • Motivation 16%
  13 Citations (Web of Science)

  62 Downloads (Pure)

  

  • Citations
    • Citation Indexes: 17
  • Captures
    • Readers: 53
  • Mentions
    • News Mentions: 1

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