Information Search and Product Returns across Mobile and Traditional Online Channels(CEIBS Working Paper, No. 033/2020/MKT, 2020)

Yufei Zhang, Clay M. Voorhees, Chen Lin, Jeongwen Chiang, G. Tomas M. Hult, Roger J. Calantone

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Information Search and Product Returns Across Mobile and Traditional Online Channels
Zhang, Y., Voorhees, C. M., Lin, C., Chiang, J., Hult, G. T. M. & Calantone, R. J., 2021, In: Journal of Retailing.
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