Ho Kwong Kwan

Search results

• 2024

  Are humorous frontline employees hotels’ secret weapons? Investigating when and why employee sense of humor promotes service performance

  Liu, X., Wu, L-Z., Ye, Y. & Kwan, H. K., Apr 2024, In: International Journal of Hospitality Management. 118, p. 103667 10 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Employees 100%
  • Service Industries 100%
  • Performance 100%
  • Hospitality 40%
  • Research 30%
  15 Downloads (Pure)

• Green knowledge management: A key driver of green technology innovation and sustainable performance in the construction organizations

  Khan, A. N., Mehmood, K. & Kwan, H. K., Jan 2024, In: Journal of Innovation and Knowledge. 9, 1, 12 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Knowledge Management 100%
  • Innovation 100%
  • Technology-Innovation 100%
  • Technological Innovation 55%
  • Enterprise 44%
  110 Downloads (Pure)

• Power distance orientation alleviates the beneficial effects of empowering leadership on actors' work engagement via negative affect and sleep quality

  Kwan, HK., Chen, Y., Tang, GY., Zhang, XM. & Le, JQ., 6 Feb 2024, (E-pub ahead of print) In: Asia Pacific Journal of Management. 26 p.

  Research output: Contribution to journal › Journal

  Open Access

  File
• 2023

  Dealing with negative mentoring experiences: the roles of 'can-do' and 'reason-to' factors

  Kwan, HK., Hu, Z., Li, J. & Zhang, Y., 2023, In: Asia Pacific Journal of Human Resources. 24 p.

  Research output: Contribution to journal › Journal

  • Self-Efficacy 100%
  • Organizational Support 75%
  • Practitioners 25%
  • Social Cognitive Theory 25%

• Effects of sexual harassment on work-family enrichment: the roles of organization-based self-esteem and Polychronicity

  Chen, H., Kwan, H. K. & Ye, W., Jan 2023, In: Asia Pacific Journal of Management. 40, 2, p. 409-434 26 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Self-Esteem 100%
  • Resource Model 20%
  • Drawings 20%
  • Workplace 20%
  • Job 20%
  3 Citations (Web of Science)

  21 Downloads (Pure)

• Perceived organizational exploitation and organizational citizenship behavior: a social identity perspective

  Wu, L-Z., Huang, Y., Sun, ZZ., Lyu, Y., Ye, Y., Kwan, HK. & Liu, X., 2023, In: Asia Pacific Journal of Management. 23 p.

  Research output: Contribution to journal › Journal

  • Organizational Citizenship Behavior 100%
  • Resource Exploitation 100%
  • Perspective 100%
  • Identity 100%
  • Behavior 100%
  1 Citation (Web of Science)

• Perceived organizational exploitation and organizational citizenship behavior: a social identity perspective (Sept, 10.1007/s10490-023-09919-z, 2023)

  Wu, LZ., Huang, YC., Sun, ZZ., Lyu, YJ., Ye, YJ., Kwan, HK. & Liu, XY., 11 Nov 2023, (E-pub ahead of print) In: Asia Pacific Journal of Management. 3 p.

  Research output: Contribution to journal › Journal

• Putting customer service at risk: Why and when family ostracism relates to customer-oriented behaviors

  Rahaman, H. M. S., Kwan, H. K., Babalola, M. T. & Chen, H., 1 Feb 2023, In: International Journal of Hospitality Management. 109

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Behavior 100%
  • Harmonious Passion 40%
  • Self-Determination Theory 40%
  • Social Skill 40%
  • Customer-Orientation 40%
  30 Downloads (Pure)

• The Nexus Between High-Involvement Work Practices and Employees' Proactive Behavior in Public Service Organizations: A Time-Lagged Moderated-Mediation Model

  Mehmood, K., Iftikhar, Y., Khan, A. N. & Kwan, HK., 2023, In: Psychology Research and Behavior Management. 16, p. 1571-1586 16 p.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Mediation Model 100%
  • Behavior 100%
  • Meditation 33%
  • Research 16%
  • Motivation 16%
  8 Citations (Web of Science)

  13 Downloads (Pure)

• Why do they slack off in teamwork? Understanding frontline hospitality employees? social loafing when faced with exploitative leadership

  Ye, YJ., Chen, MY., Wu, LZ. & Kwan, HK., Feb 2023, In: International Journal of Hospitality Management. 109, 10 p., 103420.

  Research output: Contribution to journal › Journal

  • Employees 100%
  • Leadership 100%
  • Social Loafing 100%
  • Hospitality 66%
  • Specific Industry 33%
  4 Citations (Web of Science)

• 职场排斥对职业满意度的影响：情绪耗竭与生涯控制力的作用

  徐小凤, Kwan, H. K. & 王奕辉, 2023, In: 心理研究. 16, 03, p. 243-250 8 p.

  Research output: Contribution to journal › Journal
• 2022

  Exploitative leadership and service sabotage

  Ye, Y., Lyu, Y., Wu, L-Z. & Kwan, H. K., Jul 2022, In: Annals of Tourism Research. 95

  Research output: Contribution to journal › Journal

  • Depletion 100%
  • Resources 66%
  • Neuroticism 33%
  • Behavior 33%
  • Model of Self 33%
  10 Citations (Web of Science)

• Rebellion Under Exploitation: How and When Exploitative Leadership Evokes Employees' Workplace Deviance

  Lyu, Y., Wu, L-Z., Ye, Y., Kwan, H. K. & Chen, Y., 2022, In: Journal of Business Ethics.

  Research output: Contribution to journal › Journal

  • Workplace 100%
  • Attribution 50%
  • Social Cognitive Theory 50%
  • Biases 50%
  • Drawings 50%
  7 Citations (Web of Science)

• The impact of exploitative leadership on hospitality employees' proactive customer service performance: a self-determination perspective

  Sun, Z., Wu, L-Z., Ye, Y. & Kwan, H. K., 2022, In: International Journal of Contemporary Hospitality Management.

  Research output: Contribution to journal › Journal

  • Leadership 100%
  • Performance 87%
  • Customer Service 87%
  • Work 75%
  • Labour 75%
  16 Citations (Web of Science)

• Why and when job insecurity hinders employees' taking charge behavior: The role of flexibility and work-based self-esteem

  Lyu, Y., Wu, C-H., Kwan, H. K., Lee, C. & Deng, H., 2022, In: Economic and Industrial Democracy.

  Research output: Contribution to journal › Journal

  • Employees 100%
  • Occupations 100%
  • Work 57%
  • Perspective 57%
  • Self Esteem 42%
  1 Citation (Web of Science)

• Workplace ostracism and family social support: a moderated mediation model of personal reputation

  Zhang, H., Yang, Z., Kwan, H. K. & Wu, F., 2022, In: Asia Pacific Journal of Management.

  Research output: Contribution to journal › Journal

  • Social Support 100%
  • Employees 50%
  • Reputation 50%
  • Workplace 50%
  • Family 40%
  3 Citations (Web of Science)

• 基于自我一致性理论视角的员工创造力产生机制研究

  吴湘繁, 陈赟, 严荣 & 关浩光, 2022, In: 管理评论. 34, 9, p. 243-253

  Research output: Contribution to journal › Journal
• 2021

  Carry the past into the future: the effects of CEO temporal focus on succession planning in family firms

  Lu, F., Kwan, H. K. & Ma, B., 2021, In: Asia Pacific Journal of Management. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Succession Planning 100%
  • Semistructured Interview 25%
  8 Citations (Web of Science)

  83 Downloads (Pure)

• CEO Self-Monitoring and Corporate Entrepreneurship: A Moderated Mediation Model of the CEO-TMT Interface

  Chen, J., Kwan, H. K., Simsek, Z. & Liao, Y., 2021, In: Journal of Management. 48, 8, p. 2197-2222 26 p., 01492063211048436.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Top Management Team 100%
  • Behavioral Integration 80%
  • Self-Monitoring 60%
  • Intrapreneurship 40%
  • Hypothesis 20%
  9 Citations (Web of Science)

  100 Downloads (Pure)

• CEO Temporal Focus and Corporate Philanthropy: The Moderating Role of Ownership

  Nguyen, L. T., Kwan, H. K. & Chen, S., 2021, In: SAGE Open. 11, 1

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Philanthropy 100%
  • Enterprise 87%
  • Ownership 50%
  • Private Company 25%
  • Activity 25%
  3 Citations (Web of Science)

  79 Downloads (Pure)

• Consequences of Workplace Ostracism: A Meta-Analytic Review

  Li, M., Kwan, H. K. & Xu, X., 2021, In: Frontiers in Psychology. 12

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Workplace 100%
  • Behavior 37%
  • Self-Esteem 25%
  • Job Satisfaction 25%
  • Meta-Analysis 25%
  15 Citations (Web of Science)

  95 Downloads (Pure)

• Impact of Spectators’ Perceptions of Corporate Social Responsibility on Regional Attachment in Sports: Three-Wave Indirect Effects of Spectators’ Pride and Team Identification

  Ullah, F., Kwan, H. K., Jabeen, F., Iftikhar, Y., Acevedo-Duque, Á., Mehmood, K. & Wu, Y., 2021, In: Sustainability. 13, 2, p. 597

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Cultural Users 100%
  • Corporate Volunteering 54%
  • Regional Attachment 45%
  • Identification 45%
  • Perception 36%
  24 Citations (Web of Science)

  137 Downloads (Pure)

• Is behaving unethically for organizations a mixed blessing? A dual-pathway model for the work-to-family spillover effects of unethical pro-organizational behavior

  Chen, H., Kwan, H. K. & Xin, J., 2021, In: Asia Pacific Journal of Management.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Work 100%
  • Labour 100%
  • Family 85%
  • Organizational Behavior 71%
  • Spillover Effect 57%
  12 Citations (Web of Science)

  71 Downloads (Pure)

• Paradoxical Effects of Performance Pressure on Employees' In-Role Behaviors: An Approach/Avoidance Model

  Xu, X., Kwan, H. K., Li, M. & Wang, Y., 2021, In: Frontiers in Psychology.

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Behavior 100%
  • Avoidance 75%
  • Avoidance-Approach 50%
  • Objectification 50%
  • Motivation 50%
  3 Citations (Web of Science)

  75 Downloads (Pure)

• Servant leadership and employee voice: a moderated mediation

  Song, Y., Kwan, H. K. & Tian, Q., 2021, In: Journal of Managerial Psychology. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File
  23 Citations (Web of Science)

  128 Downloads (Pure)

• The antecedents and consequences of being envied by coworkers: An investigation from the victim perspective

  Ye, Y., Kwan, H. K., Cheng, X-M., Chen, X. & Lyu, Y., 2021, In: International Journal of Hospitality Management. 94

  Research output: Contribution to journal › Journal

  • Envy 100%
  • Employees 75%
  • Exchange 75%
  • Interdependence 50%
  • Organizations 50%
  12 Citations (Web of Science)

• The antecedents and consequences of workplace envy: A meta-analytic review

  Li, M., Kwan, H. K. & Xu, X., 2021, In: Asia Pacific Journal of Management. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Envy 100%
  • Workplace 76%
  • Behavior 15%
  • Meta-Analysis 15%
  • Negative Emotion 7%
  23 Citations (Web of Science)

  26 Downloads (Pure)

• The effects of negative mentoring experiences on mentor creativity: The roles of mentor ego depletion and traditionality

  Hu, Z., Kwan, H. K. & Li, J., 2021, In: Human Resource Management. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Ego Depletion 100%
  • Assumptions 16%
  20 Citations (Web of Science)

  473 Downloads (Pure)

• The impact of exploitative leadership on frontline hospitality employees' service performance: A social exchange perspective

  Wu, LZ., Sun, ZZ., Ye, YJ., Kwan, HK. & Yang, MQ., Jul 2021, In: International Journal of Hospitality Management. 96, 10 p., 102954.

  Research output: Contribution to journal › Journal

  Open Access

  • Leadership 100%
  • Employees 83%
  • Service Industries 83%
  • Performance 83%
  • Exchange 66%
  29 Citations (Web of Science)

• The need to belong: how to reduce workplace ostracism 归属感的需求：如何减少职场排斥

  Kwan, H. K., Wu, X., Xu, X. & Li, M., 2021, In: Service Industries Journal. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Attachment 100%
  • Human Motivation 50%
  • Management Operations 50%
  • Belongingness 50%
  12 Citations (Web of Science)

  105 Downloads (Pure)

• Why Safety Knowledge Cannot be Transferred Directly to Expected Safety Outcomes in Construction Workers: The Moderating Effect of Physiological Perceived Control and Mediating Effect of Safety Behavior

  Yu, X., Mehmood, K., Paulsen, N., Ma, Z. & Kwan, H. K., 2021, In: Journal of Construction Engineering and Management - ASCE. 147, 1

  Research output: Contribution to journal › Journal

  • Behavior 100%
  • Perceived Control 85%
  • Workplace Injury 28%
  • Injuries 28%
  • Construction Site 14%

• 家庭和谐对员工韧性的影响: 自我效能感与社会支持的作用

  徐小凤, 李苗苗, 关浩光 & 王奕辉, 2021, In: 中国人力资源开发. 38, 6, p. 68-78

  Research output: Contribution to journal › Journal

• 悖论式领导如何促进员工工作—家庭平衡?

  陈海啸 & 关浩光, 2021, In: 外国经济与管理. 43, 1, 92 p.

  Research output: Contribution to journal › Journal

• 服务型领导供求匹配一致性与创造力: 内在动机与主动性人格的作用

  李苗苗, 田启涛 & 关浩光, 2021, In: 科技进步与对策. 38, 20, p. 128-135 8 p.

  Research output: Contribution to journal › Journal
• 2020

  Being ignored by loved ones: Understanding when and why family ostracism inhibits creativity at work

  Babalola, M. T., Kwan, H. K., Agyemang-Mintah, P., Ren, S., Chen, H. & Li, J., 2020, In: Journal of Organizational Behavior. Early Access

  Research output: Contribution to journal › Journal

  • Creative Process 100%
  • Harmonious Passion 50%
  • Conservation of Resources 50%
  • Research 50%
  • Behavior 50%
  24 Citations (Web of Science)

• Effects of authentic leadership on work–family balance in China

  Lyu, Y., Wang, M., Kwan, H. K. & Le, J., 2020, In: Journal of Managerial Psychology. 34, 2, p. 110-123

  Research output: Contribution to journal › Journal

  File

  • Authentic Leadership 100%
  • China 50%
  • Balance 50%
  • Exchange 50%
  • Follower 25%
  11 Citations (Web of Science)

  120 Downloads (Pure)

• Effects of empowering leadership on followers' work-family interface

  Kwan, H. K., Chiu, R. K. & Chen, H., 2020, In: International Journal of Human Resource Management. Early Access

  Research output: Contribution to journal › Journal

  • Exchange 100%
  • Leadership 87%
  • Follower 37%
  • Self Esteem 37%
  • Family Work 37%
  21 Citations (Web of Science)

• Employee-Organization Relationships and Team Performance: Role of Team Collective Efficacy

  Li, J., Kwan, H. K., Jia, L., You, S. & Cai, Y., 2020, In: Frontiers in Psychology. 11

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Collective Efficacy 100%
  • Research 20%
  • Social Cognitive Perspective 20%
  2 Citations (Web of Science)

  64 Downloads (Pure)

• Experiencing workplace ostracism with loss of engagement

  Xu, X., Kwan, H. K. & Li, M., 2020, In: Journal of Managerial Psychology. 35, 7/8, p. 617-630

  Research output: Contribution to journal › Journal

  Open Access

  File
  11 Citations (Web of Science)

  55 Downloads (Pure)

• Fuel the service fire The effect of leader humor on frontline hospitality employees' service performance and proactive customer service performance

  Wu, L-Z., Kwan, H. K., Ye, Y., Lyu, Y. & Cheng, X-M., 2020, In: International Journal of Contemporary Hospitality Management. 32, 5, p. 1755-1773

  Research output: Contribution to journal › Journal

  • Service Industries 100%
  • Performance 83%
  • Employees 75%
  • Customer 41%
  • Self-Determination Theory 33%
  35 Citations (Web of Science)

• PUA只伤害下属？没那么简单

  关浩光, 2020, In: 哈佛商业评论中文版.

  Research output: Contribution to journal › Journal

• The Effects of Family Firm CEO Traditionality on Successor Choice: The Moderating Role of Socioemotional Wealth

  Lu, F., Kwan, H. K. & Zhu, Z., 2020, In: Family Business Review. OnlineFirst

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Family 100%
  • Managers 100%
  • successor 100%
  • Family Member 75%
  • Influence 50%
  24 Citations (Web of Science)

  123 Downloads (Pure)

• The effects of mentor alcohol use norms on mentorship quality: The moderating role of protege traditionality

  Kwan, H. K., Hu, Z., Chen, H. & Li, J., 2020, In: Human Resource Management. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Alcohol Abuse 100%
  6 Citations (Web of Science)

  120 Downloads (Pure)

• When and how favour rendering ameliorates workplace ostracism over time: Moderating effect of self-monitoring and mediating effect of popularity enhancement

  Wu, C-H., Kwan, H. K., Lee, C. & Liu, J., 2020, In: Journal of Occupational and Organizational Psychology. Early Access

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Employees 100%
  • Popularity 85%
  • Time 42%
  • Tactics 42%
  • Workplace 42%
  17 Citations (Web of Science)

  58 Downloads (Pure)
• 2019

  Family ostracism and proactive customer service performance: An explanation from conservation of resources theory

  Ye, Y., Kwan, H. K., Lyu, Y., Chen, Y. & Zhu, H., 2019, In: Asia Pacific Journal of Management. First Online

  Research output: Contribution to journal › Journal

  • Conservation of Resources 100%
  • Stressors 50%
  • Work-Family Conflict 50%
  • Behavior 50%
  • Drawings 50%

• The impact of mentoring quality on protégés' organization‐based self‐esteem and proactive behavior: The moderating role of traditionality

  Wu, X., Kwan, H. K., Lyu, Y. & Zhai, H., 2019, In: Human Resource Management. 58, 4, p. 417-430

  Research output: Contribution to journal › Journal

  • Mentoring 100%
  • Quality 83%
  • Behavior 83%
  • Self Esteem 66%
  • Organizations 66%
  27 Citations (Web of Science)