Guanxi practices and trust in management: A procedural justice perspective

Chao C. Chen (First Author), Katherine R. Xin (Participant Author), Ya-Ru Chen (Participant Author)

Research output: Contribution to journalJournal

234 Citations (Web of Science)

Abstract

Taking a procedural justice perspective, we examined the effect of guanxi practices in human resources management (i.e., making human resources management decisions on the basis of personal relationships) on employees' trust in management in Chinese organizations. Two studies were conducted. In the first, a survey study, we found a negative effect of guanxi practices on trust in management, which was mediated by perceived procedural justice. In the second, an experimental study, we found that the negative effect of guanxi practices varied as a function of guanxi bases: favoring a nephew or a hometown fellow lowered trust, but favoring a college schoolmate or a close friend did not. Theoretical and practical implications are discussed.
Original languageEnglish
Pages (from-to)200-209
JournalOrganization Science
Volume15
Issue number2
DOIs
Publication statusPublished - 2004

Corresponding author email

chaochen@andromeda.rutgers.edu, ychen8@stern.nyu.edu

Keywords

  • ALLOCATION PREFERENCES
  • CHINA
  • Chinese management
  • RELATIONAL DEMOGRAPHY
  • guanxi
  • procedural justice
  • trust

Indexed by

  • FT
  • ABDC-A*
  • Scopus
  • SSCI

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