Quality as Standard

Jaume Ribera

doi:10.15581/002.opi-3180

Quality as Standard

Jaume Ribera (First Author)

Research output: Contribution to journal › Journal

Abstract

"Learning is not compulsory ... neither is survival." William Edwards Deming (1900-1993), the American statistician who advanced the concept of total quality management, was famously direct and to the point. As evidenced by his highly influential role in the late 20th century boom of Japanese products and in the resurgence of the U.S. car industry in the 1980s, learning is essential to long-term survival.

Original language	English
Pages (from-to)	72-72
Journal	Iese Insight
DOIs	https://doi.org/10.15581/002.opi-3180
Publication status	Published - 2015

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abstract = "{"}Learning is not compulsory ... neither is survival.{"} William Edwards Deming (1900-1993), the American statistician who advanced the concept of total quality management, was famously direct and to the point. As evidenced by his highly influential role in the late 20th century boom of Japanese products and in the resurgence of the U.S. car industry in the 1980s, learning is essential to long-term survival.",

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Quality as Standard

Abstract

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