Xibei's Organization and Human Resource Management

Jian Han, Qiong Zhu, Yiqian Guan

Research output: Other contributionCase Studies


This case explores two dimensions of organization and human resource management (HRM). First, the case illustrates how Xibei evolved from an unknown northwest Chinese cuisine restaurant into one of the country's leading restaurant chains in a fiercely competitive catering market. Specifically, it describes how Xibei developed an organization and HRM system that supported strategic implementation, such as rapid expansion and product innovation. Second, the case expounds on how Xibei's founder and executive team responded to change. In particular, the case illustrates Xibei's paradox when reinforcing strategic implementation, such as the perspective of top-down versus bottom-up innovation, and centralization versus decentralization. It also stimulates discussion on organizational rigidity during growth, taking the chance on a Covid-19 outbreak.
Original languageEnglish
Number of pages16
Publication statusPublished - 30 Jun 2021

Case number


Case normative number


Case type

Field Case

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Published by

China Europe International Business School


  • implementation ability
  • leadership
  • sustainable development
  • execution capability
  • organization ability
  • innovative organization
  • adaptive strategy
  • Organizing Ability

Case studies discipline

  • Human Resource Management
  • Organizational Behavior

Case studies industry

  • Accommodation & Food Services


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