Contrasting the Drivers of Switching Intent and Switching Behavior in Contractual Service Settings

Jochen Wirtz (First Author), Jeongwen Chiang (Participant Author), Naresh Malhotra (Participant Author), Ping Xiao (Participant Author)

科研成果: 期刊稿件 › 期刊论文

42 引用 (Web of Science)

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Psychology

Economics, Econometrics and Finance