Customer Satisfaction and the Consumption Function

Bala Ramasamy; Matthew Yeung

doi:10.1155/2010/202014

Customer Satisfaction and the Consumption Function

Bala Ramasamy (First Author), Matthew Yeung (Participant Author)

经济学

科研成果: 期刊稿件 › 期刊论文

摘要

This paper evaluates the extent to which the American Customer Satisfaction Index (ACSI) acts as a determining variable of the US consumption function. Results show that the ACSI is a significant self-predictor of personal consumption expenditure, as well as a potent policy variable even when income and wealth are controlled for.

源语言	英语
页（从-至）	1-5
期刊	Economics Research International
卷	2010
DOI	https://doi.org/10.1155/2010/202014
州	已出版 - 2010

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10.1155/2010/202014许可: CC BY-NC-ND

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Customer Satisfaction and the Consumption Function

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