摘要
Respect is a fundamental value in human relationships, important in families, education, governing, the military, and business. Yet, the authors say, the complexities of demonstrating respect are fraught with potential pitfalls. They offer advice on how to assess how well the organization exhibits both respectful attitudes and respectful behaviors toward customers.
源语言 | 英语 |
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页(从-至) | 36-42 |
期刊 | Leader to Leader |
期 | 61 |
DOI | |
州 | 已出版 - 2011 |