Chow Tai Fook's Hua Collection: Disruptive Branding in a Commoditized Market

Yi Xiang, Zhijing Cao, Yanyu Li

Research output: Other contributionCase Studies

Abstract

China's gold jewelry market was for a long time very homogenous: brands all offered very similar products and provided discounts to gain a competitive advantage. For many years, even Chow Tai Fook (hereinafter 'CTF'), an industry leader that boasted superior product design and craftsmanship, suffered from low profit margins and sluggish sales growth. Furthermore, CTF's competitors constantly tried to mimic its pricing and sales strategies to seize market share. It was against this backdrop of fierce competition that CTF launched the HUá Collection in September 2017. The new collection targeted the high-end market and was a resounding success, as well as an industry game-changer. However, as the HUá Collection gained market share and production scaled up, this gave rise to new challenges: How could CTF disrupt the homogeneous gold jewelry market through brand innovation? How could it maintain HUá's brand value while scaling up production? Moreover, how could it respond to an endless stream of imitation products and plagiarism?
Original languageEnglish
Number of pages15
Publication statusPublished - 30 Jun 2021

Case number

MKT-21-806

Case normative number

MKT-21-806-CE

Case type

Field Case

Update date

07/03/2023

Supplement

For more details, please visit www.chinacases.org

Published by

China Europe International Business School

Keywords

  • brand innovation
  • homogenized competitiont
  • homogenized competition
  • product value triangle
  • gold and jewelry industry
  • Product Life Cycle

Case studies discipline

  • Marketing
  • Sales
  • Strategy

Case studies industry

  • Retail Trade
  • Arts, Entertainment, Sports and Recreation

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