DEI at Schneider Electric: From "Why" to "How"

Siew Kim Jean Lee, Liman Zhao

Research output: Other contributionCase Studies


This case introduces Schneider Electric’s 15-year-long exploration of Diversity, Equity, and Inclusion (DEI), aimed at providing “equal opportunities to everyone everywhere and to ensure all employees feel uniquely valued and safe to contribute their best.” Through various approaches to initiate DEI, Schneider Electric has seen a shift from employees questioning DEI to accepting it and asking how to implement it. This case ends with a tough decision for Charise Le, Chief Human Resources Officer (CHRO) at Schneider Electric. As a Chinese woman leader, Charise appreciated the Group’s DEI strategy and culture, allowing her to assume a global role in mainland China. Early in 2022, she had to make her own choice and lead the recruiting panel on a final decision between two candidates (John Carney and Lucy Chiang) for a country president position at Schneider Electric. Both John and Lucy were outstanding from a business perspective. Lucy’s expertise seemed to meet the business strategy needs better, but she had issues with managing people. Comparatively, John had a weaker impact on leading newly formed decarbonization initiatives but acted as a more inclusive leader who enjoyed wide acceptance among all his prior subordinates. This decision kept Charise up at night. Appointing Lucy will make the Group’s country presidents more diversified but Charise worries whether it is a “fair play” to John. That is, does focusing on diversity lead to sacrificing “equity” in this case? How should Charise and the recruiting panel practice the Group’s DEI principles in this decision?
Original languageEnglish
Number of pages13
Publication statusPublished - 10 Apr 2023

Case number


Case normative number


Case type

Field Case

Update date



For more details, please visit

Published by

China Europe International Business School


  • DEI in the workplace
  • Female Leadership
  • diversity, equity and inclusion (DEI)
  • flexible working
  • gender equity
  • sustainability
  • women leadership

Case studies discipline

  • Human Resource Management
  • Others
  • Ethics & Social Responsibility

Case studies industry

  • Manufacturing


Dive into the research topics of 'DEI at Schneider Electric: From "Why" to "How"'. Together they form a unique fingerprint.

Cite this