Xibei's Organization and Human Resource Management

Jian Han, Qiong Zhu, Yiqian Guan

Research output: Other contributionCase Studies

Abstract

This case explores two dimensions of organization and human resource management (HRM). First, the case illustrates how Xibei evolved from an unknown northwest Chinese cuisine restaurant into one of the country's leading restaurant chains in a fiercely competitive catering market. Specifically, it describes how Xibei developed an organization and HRM system that supported strategic implementation, such as rapid expansion and product innovation. Second, the case expounds on how Xibei's founder and executive team responded to change. In particular, the case illustrates Xibei's paradox when reinforcing strategic implementation, such as the perspective of top-down versus bottom-up innovation, and centralization versus decentralization. It also stimulates discussion on organizational rigidity during growth, taking the chance on a Covid-19 outbreak.
Original languageEnglish
Number of pages16
Publication statusPublished - 30 Jun 2021

Case number

HRM-21-776

Case normative number

HRM-21-776-CE

Case type

Field Case

Update date

23/03/2023

Supplement

For more details, please visit www.chinacases.org

Published by

China Europe International Business School

Keywords

  • implementation ability
  • leadership
  • sustainable development
  • execution capability
  • organization ability
  • innovative organization
  • adaptive strategy
  • Organizing Ability

Case studies discipline

  • Human Resource Management
  • Organizational Behavior

Case studies industry

  • Accommodation & Food Services

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