The impact of exploitative leadership on hospitality employees' proactive customer service performance: a self-determination perspective

Zhuanzhuan Sun (First Author), Long-Zeng Wu (Participant Author), Yijiao Ye (Participant Author), Ho Kwong Kwan (Participant Author)

Research output: Contribution to journal › Journal

36 Citations (Web of Science)

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Social Sciences

Economics, Econometrics and Finance

Psychology