The role of customer relationships in the growth of small- to medium-sized manufacturers

Vassilios P. Valsamakis (First Author), Linda Greiner Sprague (Participant Author)

    科研成果: 期刊稿件期刊论文

    10 引用 (Web of Science)

    摘要

    This work is focused on small‐ to medium‐sized manufacturers (SMMs) within supply chains and, in particular, on how such SMMs develop effective working relationships with customers. Development of a model based on the literature was followed by a mail survey, augmented by semi‐structured interviews with SMMs. Factor analysis and multiple regression analysis were used to provide an understanding of the underlying processes.
    源语言英语
    页(从-至)427-445
    期刊International Journal of Operations & Production Management
    21
    4
    DOI
    出版状态已出版 - 2001

    关键词

    • ALLIANCES
    • DETERMINANTS
    • ELECTRONICS FIRMS
    • FAILURE
    • PRODUCT SUCCESS
    • customers
    • growth
    • manufacturing
    • small- to medium-sized enterprises
    • supply-chain management

    成果物的来源

    • ABDC-A
    • Scopus
    • SSCI

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