When Does Paternalistic Control Positively Relate to Job Satisfaction and Citizenship Behavior in Taiwan? The Role of Follower Expectation

AC Wang, Chou-Yu Tsai, Sheng-Bin Wang, Hong-Quan Dai

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摘要

Although prior research predicts mainly that followers expect leaders to exert less paternalistic control (such as emphasis on discipline, didactic instruction, and belittling followers), we argue that such an expectation may not be stable overtime or across settings. Based on the connectionist perspectives of implicit leadership theories, we propose a follower expectation model of paternalistic control, in which followers compare their perceived with expected levels of paternalistic control. Two inconsistent conditions—insufficient and excessive control—are identified, and the consistency between perceived and expected paternalistic control is predicted to relate to favorable follower outcomes. We examine this model by conducting two daily experience sampling studies in Taiwan. Our findings indicate that insufficient control is as unfavorable as excessive control in lowering followers’ job satisfaction and citizenship behavior, and this pattern is particularly salient in terms of emphasis on discipline and the belittling of followers. A supplemental, qualitative analysis additionally demonstrated the conditions under which the expectation–perception consistency regarding belittling followers relates to favorable follower responses. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
源语言英语
页数22
期刊Journal of Applied Psychology
早期在线日期8 6月 2023
DOI
已出版 - 8月 2023

成果物的来源

  • SSCI
  • ABDC-A*
  • FT

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