Why and for whom cyber incivility affects task performance? Exploring the intrapersonal processes and a personal boundary condition

Xing Wang (First Author), Tae-Yeol Kim (Participant Author), Hongli Li (Participant Author)

科研成果: 期刊稿件期刊论文

摘要

Although cyber incivility (i.e., an interpersonal workplace stressor displayed through uncivil behaviors manifested in online working communication) occurs every day in the workplace, we know little about how it influences employees' task performance at daily level, nor why and when this influence occurs. To address these limitations, we theorized and tested a model that links cyber incivility to task performance via negative affect and sleep quality at daily level and a cross-level boundary condition at the person level (i.e., self-leadership). Multilevel modeling results based on data collected from 112 full-time employees with 866 observations suggest that daily cyber incivility has a time-lagged effect on task performance of the following day after controlling for task performance the same day. This intrapersonal effect can be explained by the induced negative affect of the following workday but not sleep quality of the previous night. In addition, the relationship between cyber incivility and negative affect and the indirect effect of cyber incivility on task performance via negative affect were weaker among employees with high rather than low self-leadership.
源语言英语
期刊Asia Pacific Journal of Management
DOI
出版状态已出版 - 12月 2022

Corresponding author email

xwang323@uic.edu

成果物的来源

  • SSCI
  • ABDC-A

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