Operations Management

Research output

Research output per year 2009 2015 2016 2017 2019 2020 2022 2023 2025

• 95 Journal
• 17 Case Studies
• 5 Working paper
• 3 Monograph
• 3 More
  • 2 Edited Books
  • 2 Report
  • 1 Special issue

Research output per year

Research output per year

Search results

• 2016

  Customer orientation and innovation: A comparative study of manufacturing and service firms

  Wang, Q. (First Author), Zhao, X. (Participant Author) & Voss, C. (Participant Author), 2016, In: International Journal of Production Economics. 171, 2, p. 221-230

  Research output: Contribution to journal › Journal

  • Enterprise 100%
  • Innovation 88%
  • Service Industries 77%
  • Relationship Marketing 66%
  • Manufacturing 44%
  

  • Citations
    • Citation Indexes: 136
    • Policy Citations: 2
  • Captures
    • Readers: 412

  see details

• Drivers and customer satisfaction outcomes of CSR in supply chains in different institutional contexts A comparison between China and Taiwan

  Jean, R.-J. (First Author), Sinkovics, R. (Participant Author), Zhao, X. & Wang, Z., 2016, In: International Marketing Review. 33, 4, p. 514-529

  Research output: Contribution to journal › Journal

  • Corporate Volunteering 100%
  • Supply Chain Management 75%
  • Institutional Context 58%
  • Customer 41%
  • Satisfaction 41%
  

  • Citations
    • Citation Indexes: 27
  • Captures
    • Readers: 147

  see details

• Improving logistics outsourcing performance through transactional and relational mechanisms under transaction uncertainties: Evidence from China

  Yang, Q. (First Author), Zhao, X. (Participant Author), Yeung, H. (Participant Author) & Liu, Y. (Participant Author), 2016, In: International Journal of Production Economics. 175, 1, p. 12-23

  Research output: Contribution to journal › Journal

  • Contract Law 100%
  • Transaction 57%
  • Volatility 57%
  • Outsourcing 42%
  • Performance 42%
  

  • Citations
    • Citation Indexes: 78
  • Captures
    • Readers: 160

  see details

• Innovating through services, co-creation and supplier integration: Cases from China

  Zhang, M. (First Author), Zhao, X., Zhu, G. & Voss, C., 2016, In: International Journal of Production Economics. 171, 2, p. 289-300

  Research output: Contribution to journal › Journal

  • Service Industries 100%
  • Integration 100%
  • Innovation 100%
  • Supplier 62%
  • Customer Integration 62%
  

  • Citations
    • Citation Indexes: 78
  • Captures
    • Readers: 266

  see details

• Interactive effects of external knowledge sources and internal resources on the innovation capability of Chinese manufacturers

  Wang, Z. (First Author), Wang, Q. (Participant Author), Zhao, X. (Participant Author), Lyles, M. (Participant Author) & Zhu, G. (Participant Author), 2016, In: Industrial Management and Data Systems. 116, 8, p. 1617-1635

  Research output: Contribution to journal › Journal

  • Innovation 100%
  • Chinese 25%
  • Knowledge 25%
  • Enterprise 18%
  • Collaboration 12%
  

  • Citations
    • Citation Indexes: 29
  • Captures
    • Readers: 85

  see details

• Multi-Methodological Research in Operations Management

  Choi, T.-M. (First Author), Zhao, X. (Participant Author) & Cheng, T. C. E. (Participant Author), 2016, In: Production and Operations Management. 25, 3, p. 379-389

  Research output: Contribution to journal › Journal

  • Research 100%
  • Operations Management 83%
  • Management Research 50%
  • Methodology 33%
  • Case Studies 16%
  

  • Citations
    • Citation Indexes: 165
  • Captures
    • Readers: 281
  • Mentions
    • Blog Mentions: 2

  see details

  

• Supply chain evolution - theory, concepts and science

  MacCarthy, B. L. (First Author), Zhao, X. (Participant Author), Olhager, J. (Participant Author), Srai, J. S. (Participant Author) & Blome, C. (Participant Author), 2016, In: International Journal of Operations & Production Management. 36, 12, p. 1696-1718

  Research output: Contribution to journal › Journal

  • Competition Policy 100%
  • Engineering 100%
  • Economic Policy 100%
  • Market Policy 100%
  • Competition Regulations 100%
  87 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 192
  • Captures
    • Readers: 894

  see details

  

• The impact of human capital on supply chain integration and competitive performance

  Huo, B. (First Author), Zhao, X. (Participant Author), Shou, Y. (Participant Author) & Ye, Y. (Participant Author), 2016, In: International Journal of Production Economics. 178, 1, p. 132-143

  Research output: Contribution to journal › Journal

  • Supply Chain 100%
  • Supply Chain Integration 72%
  • Integration 45%
  • Human Resources 36%
  • Performance 27%
  

  • Citations
    • Citation Indexes: 129
  • Captures
    • Readers: 408
  • Social Media
    • Shares, Likes & Comments: 22

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• Threats and benefits of power discrepancies between organisations: a supply chain perspective

  Huo, B. (First Author), Schuh, S. C. (Participant Author), Zhao, X. (Participant Author) & Wang, Q. (Participant Author), 2016, In: International Journal of Production Research. 54, 13, p. 3870-3884

  Research output: Contribution to journal › Journal

  • Customer 100%
  • Performance 100%
  • Information Systems 80%
  • Supply Chain Management 60%
  • Supply Chain 60%
  12 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 19
  • Captures
    • Readers: 82

  see details

• Travel itinerary problem

  Li, X. (First Author), Zhao, X. (Participant Author) & Zhou, J. (Participant Author), 2016, In: Transportation Research Part B: Methodological. 91, p. 332-343

  Research output: Contribution to journal › Journal

  • Time 100%
  • Travel 100%
  • Transport 66%
  • Optimization 50%
  • Problem 50%
  

  • Citations
    • Citation Indexes: 28
  • Captures
    • Readers: 66

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• 企业创新网络中关系强度、吸收能力与创新绩效的关系研究

  刘学元 (First Author), Zhao, X. (Participant Author), 丁雯婧 (Participant Author), Xueyuan, L., Xiande, Z. & Wenjing, D., 2016, In: 南开管理评论. 1, p. 30-42

  Research output: Contribution to journal › Journal

• 社会资本、知识获取与创新绩效:基于供应链视角

  刘学元 (First Author), Zhao, X. (Participant Author), 刘璇 (Participant Author), Xuan, L., Xiande, Z. & Xueyuan, L., 2016, In: 科技进步与对策. 4, p. 119-126

  Research output: Contribution to journal › Journal

• 网络环境下平台企业的运营策略研究

  李雷 (First Author), Zhao, X. (Participant Author), 简兆权 (Participant Author), Zhao-quan, J., Xian-de, Z. & Lei, L., 2016, In: 管理科学学报. 19, 3, p. 15-33

  Research output: Contribution to journal › Journal

• 餐饮运营的守拙与求进——餐饮业的服务创新

  Zhao, X. (First Author), 2016, In: 中欧商业评论. 8, p. 28-31

  Research output: Contribution to journal › Journal
• 2017

  Analysing customer behaviour in mobile app usage

  Chen, Q. (First Author), Zhao, X. (Participant Author) & Zhang, M. (Participant Author), 2017, In: Industrial Management & Data Systems. 117, 2, p. 425-438

  Research output: Contribution to journal › Journal

  • Functions 100%
  • Big Data 100%
  • Customer Behavior 74%
  • Design 50%
  • Service 50%
  

  • Citations
    • Citation Indexes: 41
  • Captures
    • Readers: 230

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• Barriers to third-party logistics integration: empirical evidence from China

  Huo, B. (First Author), Zhao, X. (Participant Author), Wang, Q. (Participant Author) & Hua, Z. (Participant Author), 2017, In: Industrial Management & Data Systems. 117, 8, p. 1738-1760

  Research output: Contribution to journal › Journal

  • Integration 100%
  • Information Exchange 71%
  • Satisfaction 71%
  • Relationship Satisfaction 71%
  • Coordination 57%
  5 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 15
  • Captures
    • Readers: 51

  see details

• Customer Preferences and Opaque Intermediaries

  Xie, X. K. (First Author), Verma, R. (Participant Author) & Anderson, C. K. (Participant Author), 2017, In: Cornell Hospitality Quarterly. 58, 4, p. 342-353

  Research output: Contribution to journal › Journal

  • Experiments 100%
  • Prices 100%
  • Enterprise 100%
  • Multinomial Logit 66%
  • Travel Agent 66%
  2 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 6
  • Captures
    • Readers: 49

  see details

• Dependence, trust, and 3PL integration: an empirical study in China

  Huo, B. (First Author), Zhao, X. (Participant Author), Liu, C. (Participant Author) & Chen, H. (Participant Author), 2017, In: International Journal of Physical Distribution & Logistics Management. 47, 9, p. 927-948

  Research output: Contribution to journal › Journal

  • Dependence 100%
  • Market Concentration 100%
  • Integration 71%
  • Goodwill 57%
  • Coordination 42%
  28 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 33
  • Captures
    • Readers: 65

  see details

• Effect of different food recall strategies on consumers’ reaction to different recall norms: A comparative study

  Hu, H. (First Author), Zhao, X. (Participant Author), Xiao, L. (Participant Author), Flynn, B. (Participant Author) & Djebarni, R. (Participant Author), 2017, In: Industrial Management & Data Systems. 117, 9, p. 2045-2063

  Research output: Contribution to journal › Journal

  Open Access

  File

  • Proactiveness 100%
  • Fairness 74%
  • Heuristics 74%
  • Legitimacy Theory 50%
  • Checking 50%
  8 Citations (Web of Science)

  110 Downloads (Pure)

  

  • Citations
    • Citation Indexes: 14
  • Captures
    • Readers: 80

  see details

• Effects of institutional support on innovation and performance: roles of dysfunctional competition

  Zhang, S. (First Author), Zhao, X. (Participant Author), Zhang, M. (Participant Author) & Wang, Z. (Participant Author), 2017, In: Industrial Management & Data Systems. 117, 1, p. 50-67

  Research output: Contribution to journal › Journal

  • Innovation Process 100%
  • Support 37%
  • Firm Performance 31%
  • Competition 25%
  • Innovation 25%
  35 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 58
  • Captures
    • Readers: 141

  see details

• Effects of social capital on operational performance: impacts of servitisation

  Zhang, M. (First Author), Zhao, X. (Participant Author) & Guo, H. (Participant Author), 2017, In: International Journal of Production Research. 55, 15, p. 4304-4318

  Research output: Contribution to journal › Journal

  • Social Capital 100%
  • Performance 85%
  • Knowledge 57%
  • Supplier 28%
  • Knowledge Acquisition 28%
  

  • Citations
    • Citation Indexes: 27
  • Captures
    • Readers: 140

  see details

• Guest editorial

  Zhao, X. (First Author) & Verma, R. (Participant Author), 2017, In: Journal of Service Management. 28, 2, p. 226

  Research output: Contribution to journal › Journal

  • Environment 100%
  • Innovation 100%
  • Editorial 100%
  • Network Environment 100%
  • Collaborative 100%
  

  • Captures
    • Readers: 3

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• Shenzhen SJET Co., LTD. (A): Supply Chain Intergration and Supply Chain Financial Integration Solution

  Zhao, X. (First Author), Wei, J. (Participant Author), Song, H. (Participant Author), Lu, Q. (Participant Author) & Huang, Q. (Participant Author), 26 Aug 2017, 17 p.

  Research output: Other contribution › Case Studies

  • Supply Chain Management 100%
  • Business Model 33%
  • Mobile Phones 22%
  • Financial Services 22%
  • Service Company 20%

• Shenzhen SJET Supply Chain Co., LTD. (B): Information System and the Establishment of an "Ecosystem"

  Zhao, X. (First Author), Song, H. (Participant Author), Wei, J. (Participant Author), Huang, Q. (Participant Author) & Lu, Q. (Participant Author), 26 Aug 2017, 21 p.

  Research output: Other contribution › Case Studies

  • Supply Chain 100%
  • Information System 100%
  • Business Models 22%
  • Service Company 22%
  • Sized Enterprise 11%

• Struggle to Balance: Supply Chain Practices of China Resources Henan Pharmaceutical Company (A)

  Zhao, X. (First Author), Yu, F. (Participant Author) & Wang, L. (Participant Author), 26 Aug 2017, 16 p.

  Research output: Other contribution › Case Studies

  • Drugs 100%
  • China 100%
  • Supply Chain Management 100%
  • Gross Margin 100%
  • Accounts Receivable 100%

• Struggle to Balance: Supply Chain Practices of China Resources Henan Pharmaceutical Company (B)

  Zhao, X. (First Author), Yu, F. (Participant Author) & Wang, L. (Participant Author), 26 Aug 2017, 27 p.

  Research output: Other contribution › Case Studies

  • Drugs 100%
  • China 100%
  • Supply Chain Management 100%
  • Gross Margin 100%
  • Accounts Receivable 100%

• Supply chain collaboration for sustainability: A literature review and future research agenda

  Chen, L. (First Author), Zhao, X. (Participant Author), Price, L. J. (Participant Author), Zhu, W. (Participant Author), Tang, O. (Participant Author) & Zhang, S. (Participant Author), 2017, In: International Journal of Production Economics. 194, SI, p. 73-87

  Research output: Contribution to journal › Journal

  • Collaboration 100%
  • Sustainability 66%
  • Research 50%
  • Supply Chain Management 50%
  • Company 33%
  223 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 412
    • Policy Citations: 1
  • Captures
    • Readers: 1171

  see details

  

• Supply Chain Power Configurations and Their Relationship with Performance

  Huo, B. (First Author), Zhao, X. (Participant Author) & Flynn, B. B. (Participant Author), 2017, In: Journal of Supply Chain Management. 53, 2, p. 88-111

  Research output: Contribution to journal › Journal

  • Asymmetry 100%
  • Dependence 83%
  • Dyad 66%
  • Performance 50%
  • Resource Dependence Theory 33%
  79 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 113
    • Policy Citations: 1
  • Captures
    • Readers: 172

  see details

  

• The impact of informal social interaction on innovation capability in the context of buyer-supplier dyads

  Liu, X. (First Author), Zhao, X. (Participant Author), Huang, Q. (Participant Author) & Dou, J. (Participant Author), 2017, In: Journal of Business Research.

  Research output: Contribution to journal › Journal

  • Innovation 100%
  • Innovations 100%
  • Knowledge Acquisition 66%
  • Social Interaction 50%
  • Interaction 50%
  

  • Citations
    • Citation Indexes: 50
  • Captures
    • Readers: 248

  see details

• The impact of organizational context on hard and soft quality management and innovation performance

  Zeng, J. (First Author), Zhao, X. (Participant Author), Zhang, W. (Participant Author) & Matsui, Y. (Participant Author), 2017, In: International Journal of Production Economics. 185, p. 240-251

  Research output: Contribution to journal › Journal

  • Quality Management 100%
  • Innovation 66%
  • Integration 20%
  • Performance 20%
  • Contextual Factor 13%
  51 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 122
  • Captures
    • Readers: 343
  • Mentions
    • News Mentions: 1

  see details

• The influence of platform service innovation on value co-creation activities and the network effect

  Fu, W. (First Author), Zhao, X. (Participant Author) & Wang, Q. (Participant Author), 2017, In: Journal of Service Management. 28, 2, p. 348-388

  Research output: Contribution to journal › Journal

  • Innovations 100%
  • Service Platform 88%
  • Networks 77%
  • Platform Owner 44%
  • Relationships 33%
  38 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 75
  • Captures
    • Readers: 266

  see details

• The role of outsourcing management process in improving the effectiveness of logistics outsourcing

  Zhu, W. (First Author), Zhao, X. (Participant Author), Wang, Z. (Participant Author) & Ng, S. C. H. (Participant Author), 2017, In: International Journal of Production Economics. 188, 1, p. 29-40

  Research output: Contribution to journal › Journal

  • Outsourcing 100%
  • Logistics 77%
  • Process 66%
  • Outsourcing Management 55%
  • Management Process 55%
  23 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 72
  • Captures
    • Readers: 279
  • Mentions
    • News Mentions: 1

  see details

• Tie strength, absorptive capacity and innovation performance in Chinese manufacturing industries

  Liu, X. (First Author), Zhao, X. (Participant Author), Shen, M. (Participant Author) & Ding, W. (Participant Author), 2017, In: Nankai Business Review International. 8, 4, p. 475-494

  Research output: Contribution to journal › Journal

  • Innovation 100%
  • Performance 32%
  • Capacity 25%
  • Manufacturing Industry 21%
  • Chinese 17%
  

  • Citations
    • Citation Indexes: 26
  • Captures
    • Readers: 103

  see details

• 东煤交易：基于互联网的供应链再造与商业模式创新

  Translated title of the contribution: Internet based Coal Supply Chain Re-engineering and Business Model Innovation: A Case of E-coal付文慧 & 赵先德 , 26 Aug 2017, 16 p.

  Research output: Other contribution › Case Studies

  • Coal-Supply-Chain 100%
  • Coal Trade 75%
  • Typical Example 20%

• 供应商关系管理对知识整合与企业创新的影响——共同认知的中介作用

  李敏 (First Author), Zhao, X. (Participant Author) & 王志强 (Participant Author), 2017, In: 科学学与科学技术管理. 8, p. 85-96

  Research output: Contribution to journal › Journal

• 供应链复杂性对组织学习和运营竞争力的影响 The impact of supply chain complexity on organizational learning and operational competency

  霍宝锋 (First Author), Zhao, X. (Participant Author), 王倩雯 (Participant Author), Huo, B., Wang, Q. & Zhao, X., 2017, In: 系统工程理论与实践. 3, p. 631-641

  Research output: Contribution to journal › Journal

• 区块链的场景与实践：赋能供应链

  Zhao, X. (First Author), Fu, W. (Participant Author), Wang, L. (Participant Author) & Ying, H. (Participant Author), 2017, In: 中欧商业评论. 7, p. 29-35

  Research output: Contribution to journal › Journal

• 区块链驱动的供应链创新——供应链创新新动力

  Zhao, X. (First Author), Fu, W. (Participant Author), Wang, L. (Participant Author) & Ying, H. (Participant Author), 2017, In: 中欧商业评论. 7, p. 22-28

  Research output: Contribution to journal › Journal

• 基于平台的商业模式创新与服务设计

  付文慧 (Participant Author), 赵先德 (Participant Author) & 简兆权 (Participant Author), 1 Jan 2017, 科学出版社.

  Research output: Book/Report › Monograph

• 平衡中的难题：华润河南医药的供应链实践（A）

  Translated title of the contribution: Struggle to Balance: Supply Chain Practices of China Resources Henan Pharmaceutical Company (A)Zhao, X. (First Author), Yu, F. (Participant Author) & Wang, L. (Participant Author), 26 Aug 2017, 11 p.

  Research output: Other contribution › Case Studies

  • Drugs 100%
  • China 100%
  • Supply Chain Management 100%
  • Gross Margin 100%
  • Accounts Receivable 100%

• 平衡中的难题：华润河南医药的供应链实践（B）

  Translated title of the contribution: Struggle to Balance: Supply Chain Practices of China Resources Henan Pharmaceutical Company (B)Zhao, X. (First Author), Yu, F. (Participant Author) & Wang, L. (Participant Author), 26 Aug 2017, 17 p.

  Research output: Other contribution › Case Studies

  • Drugs 100%
  • China 100%
  • Supply Chain Management 100%
  • Gross Margin 100%
  • Accounts Receivable 100%

• 深圳市创捷供应链有限公司案例（A）供应链整合与供应链金融集成解决方案

  Translated title of the contribution: Shenzhen SJET Co., LTD. (A): Supply Chain Intergration and Supply Chain Financial Integration SolutionZhao, X. (First Author), Song, H. (Participant Author), Wei, J. (Participant Author), Huang, Q. (Participant Author) & Lu, Q. (Participant Author), 26 Aug 2017, 12 p.

  Research output: Other contribution › Case Studies

  • Supply Chain Management 100%
  • Supply Chain 100%
  • Business Model 33%
  • Mobile Phones 22%
  • Financial Services 22%

• 深圳市创捷供应链有限公司案例（B）信息系统和生态圈的建立

  Translated title of the contribution: Shenzhen SJET Supply Chain Co., LTD. (B): Information System and the Establishment of an "Ecosystem"Zhao, X. (First Author), Song, H. (Participant Author), Wei, J. (Participant Author), Huang, Q. (Participant Author) & Lu, Q. (Participant Author), 26 Aug 2017, 14 p.

  Research output: Other contribution › Case Studies

  • Supply Chain 100%
  • Information System 100%
  • Business Models 22%
  • Service Company 22%
  • Sized Enterprise 11%

• 赵先德：人工智能拒绝空谈

  Zhao, X. (First Author), 2017, In: 中欧商业评论. 4, p. 19

  Research output: Contribution to journal › Journal

• 韩都衣舍：从淘品牌到互联网品牌孵化平台

  Translated title of the contribution: From a Taobao Brand to an Internet Brand Incubator Platform: The Case of HanduyisheZhao, X. (First Author), Wang, L. (Participant Author) & Wang, L. (Participant Author), 26 Aug 2017, 16 p.

  Research output: Other contribution › Case Studies

  • Supply Chain Management 100%
  • Supply Chain Integration 50%
  • Supply Chain Strategy 50%
  • Textile Industry 25%
  • e-Business 25%
• 2018

  8 Ways Brands Can Fight Counterfeits in China

  Chen, L. (First Author), Zhao, X. (Participant Author) & Yue, T. (Participant Author), 2018, In: Harvard Business Review Digital Articles.

  Research output: Contribution to journal › Journal

  • Large Firm 100%
  • Commerce 100%
  • Luxury Goods 100%
  • Media Platform 20%
  • Chamber of Commerce 20%

• Absorptive capacity and business performance The mediating effects of innovation and mass customization

  Liu, X. (First Author), Zhao, X. (Participant Author) & Zhao, H. (Participant Author), 2018, In: Industrial Management & Data Systems. 118, 9, p. 1787-1803

  Research output: Contribution to journal › Journal

  • Innovation 100%
  • Performance 50%
  • Enterprises 50%
  • Business Performance 50%
  • Innovations 50%
  22 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 53
  • Captures
    • Readers: 202

  see details

• Building supply chain quality management theory from case study in China

  Hu, H. (First Author) & Zhao, X. (Participant Author), 2018, In: International Journal of Services Technology and Management. 24, 1-3, p. 4-29

  Research output: Contribution to journal › Journal

  • Supply Chain 100%
  • Supply Chain Management 88%
  • Quality Management 88%
  • Quality 44%
  • Quality Management System 33%
  

  • Citations
    • Citation Indexes: 8
  • Captures
    • Readers: 38

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• Effects of absorptive capacity, trust and information systems on product innovation

  Zhang, M. (First Author), Zhao, X. (Participant Author) & Lyles, M. (Participant Author), 2018, In: International Journal of Operations & Production Management. 38, 2, p. 493-512

  Research output: Contribution to journal › Journal

  • Absorptive Capacity 100%
  • Capacity 100%
  • Simultaneous Engineering 90%
  • New Product Development 90%
  • Information Systems 80%
  56 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 90
  • Captures
    • Readers: 208

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• Effects of customer and cost drivers on green supply chain management practices and environmental performance

  Wang, Z. (First Author), Zhao, X. (Participant Author), Zhang, S. (Participant Author) & Wang, Q. (Participant Author), 2018, In: Journal of Cleaner Production. 189, p. 673-682

  Research output: Contribution to journal › Journal

  • Practice 100%
  • Customer 83%
  • Costs 83%
  • Supply Chain Management 66%
  • Performance 50%
  53 Citations (Web of Science)

  

  • Citations
    • Citation Indexes: 102
  • Captures
    • Readers: 346

  see details